Author Archives for Anwen Haynes1

ISDN

The ISDN Switch off-how does this affect your business?

June 24, 2021 10:11 am Published by Comments Off on The ISDN Switch off-how does this affect your business?

In 2025, BT will be switching off all of their ISDN and PSTN networks to replace them with IP voice services. However, since 2020, they have been gradually phasing out those services and already BT have ceased taking IDSN borders, so this is now forcing businesses to review their communications and find IP options for their telephony. What is PSTN and ISDN? Public Switched Telephone Network (PSTN) is the analogue voice communications that we would all have been used to and was a reliable method of making calls all over the world. Integrated Services Digital Network (ISDN) was its successor. This allowed digital transmission of voice, video using the PSTN network. Systems are now out of date, so BT has read more...


communication apps

How can apps support the hybrid workplace?

June 11, 2021 9:59 am Published by Comments Off on How can apps support the hybrid workplace?

Did somebody say use apps? How can apps support the hybrid workplace? We have experienced extremes in the last year. We were working in the office to suddenly working from home or perhaps you may have been furloughed for some time. With the easing of lockdown (fingers crossed), a dilemma is emerging that has encouraged a debate regarding how we may be working in the future. Zoom recently collaborated with Survey Monkey to investigate the future ways of working. Whilst the survey found that the majority of workers are eagerly anticipating returning to the office (66%), according to the report: About two-thirds (65%) of respondents who have been working from home over the past year said that a hybrid work read more...


Clinton

Clinton Groome announced as new Chief Operations Officer for Mode Solutions

June 3, 2021 9:32 am Published by Comments Off on Clinton Groome announced as new Chief Operations Officer for Mode Solutions

BUSINESS NEWS PRESS RELEASE EMBARGOED UNTIL 0800 am 2 June 2021 Mode Solutions, a leading IT Managed Services provider to UK SMEs has announced the appointment of Clinton Groome as their new Chief Operations Officer. Clinton has over two decades of expertise in outsourcing and in–house service delivery sector, with a proven track record of managing operations, leading and developing teams and leading strategy development across multiple areas. Groome arrives from Conne3t, where he spent five years as VP of Operations. Alex Tupman commented “I am delighted that Clinton has joined Mode at this exciting time in our growth phase. Clinton’s understanding of business process and systems as well as running large teams of technical and support personnel will be read more...


How to support your colleague’s health and well-being in a changing workplace

May 13, 2021 9:43 am Published by Comments Off on How to support your colleague’s health and well-being in a changing workplace

As it’s mental health awareness week, it’s a moment to reflect on how much the workplace has changed. From last year, being thrown into remote working, with little notice, to now the prospect of changing again by either working in the office, and or both in a hybrid working environment, its imperative that we consider the affect this has on our colleagues and understand how we can support them as business leaders and teammates. So, Mode’s top tips would be: Retain a work/life balance. This is so important for people working from home. It’s well known that when you are working from home, it’s more difficult to remove yourself from work. Encourage your teams to set a definite finish time read more...


What does hybrid working mean for your business? What are the pros and cons?

May 7, 2021 9:28 am Published by Comments Off on What does hybrid working mean for your business? What are the pros and cons?

For some time, even before the pandemic, there had been businesses adopting a “Hybrid” style working. However, whilst the virus forced us all to be working remotely, this does not mean that all businesses are capable to function remotely for the foreseeable future. Whether that is due to financial reasons, or for logistical ones, there has not been a move to 100% remote working. Therefore, a hybrid model has been adopted which is a compromise of home working and office working. A labour market survey indicated that in April 46.6% of people were working from home, 86% of which were doing so, as a direct result of the pandemic. Moving forward, it was indicated that 77% of people were favouring read more...


Mode donates once more to its chosen Charities totalling another £15K

February 12, 2021 6:21 pm Published by Comments Off on Mode donates once more to its chosen Charities totalling another £15K

Mode has a very long history of supporting its Charities Marie Curie, Together for Short Lives and Blue Cross. We are all aware of how challenging this last year has been and never before have charities struggled to access the funds, they so vitally need in order to support the work they do. The pandemic has meant that regular donations are significantly reduced and Therefore, it was with great excitement that we recently contacted our three charities to inform them that were making another donation! Here’s what our charities had to say about this: “This is brilliant news and very much needed. On behalf of everyone at Marie Curie, I would just like to say that this donation and the read more...


Our team are no ghouls

November 1, 2020 8:29 am Published by Comments Off on Our team are no ghouls

Our telecommunications team are always working hard to offer the highest level of service to our clients, but they have also been working hard in organising our new offices and sourcing new uniforms. So, they could not resist sending a picture of their new Mode polo shirts as well as ensuring we have a Mode pumpkin for Halloween! However, do not think they are “Ghouls” (pardon the terrible jokes!!), they are working hard to ensure that our telecommunications client are always supported round the clock and are able to support their changing needs! We just like them to have fun as this year has been trying enough-so we all deserve a little light relief! In the meantime, should you need read more...


shutterstock_739037734-1

Why is printing securely so important, now more than ever

November 1, 2020 8:21 am Published by Comments Off on Why is printing securely so important, now more than ever

We’re all embracing digital technology within our businesses but that also increases potential cyber security risks. Businesses have really focused on being secure in their internal software however it is now widely recognised that your printing environment can be a vulnerability point for potential hackers. However, by working with the right print provider, they should be able to mitigate any risk within your print fleet and ensure that you are secure. So, you need to consider the following potential risks: If firmware is not regularly updated and if access credentials are easily compromised, then your business is susceptible to hackers. If you have multiple printing and mobile devices, there is a potential that data can be lost. This can mean read more...


Top Tips for Perfect Office Lighting

December 4, 2019 4:12 pm Published by Comments Off on Top Tips for Perfect Office Lighting

Office lighting can impact hugely on the people that use the space. It can affect on the health of your staff – dim lighting causes restless sleep – and also your company image. It can be overlooked, but here is some insight into how you can improve and make the most of your lighting, helping you greatly improve the wellbeing, productivity and creativity of your staff and the impression you give to your clients. Each area of a modern office demands its own type of lighting to suit the requirements of the people working there. Lighting should be layered to avoid over-illumination, so instead of all the light coming from the ceiling, general lighting should be layered with ambient and read more...


10 Great Things About Leasing Your Printers

November 27, 2019 1:31 pm Published by Comments Off on 10 Great Things About Leasing Your Printers

Leasing is a great way for a business to receive significant cost benefits without losing functionality. You can have all the convenience and practicality of the equipment you desire without having to pay out for the latest different models in one go. You can have the most up to date and efficient machines at your finger-tips. You can replace your leased devices with newer technology when you choose and this might not necessarily mean increasing your leasing payments. With the latest machines being multifunctional, this means you can update all your products at the same time. When you own your equipment, it is not as easy or convenient to update. It removes the risk of your equipment becoming out of read more...