The Company
Mode Solutions is an IT Managed Services Provider focused on delivering exceptionally high levels of service across a range of digital transformation services to the UK SME market.
We expanded from Print into Communications in 2019 after a Private Equity backer Connection Capital completed an MBO alongside management and began a series of further investments in Mode.
Mode Solutions are looking for a team member to join us at our Thundridge office, in Ware. A friendly department with good opportunities to grow and develop.
What will you be doing?
- Keeping on top of Accounts inboxes
- Monitor credit ratings and Direct Debits
- Weekly aged debt reviews.
- Running an Aged Debt for each company per week.
- Send monthly statements to clients across both businesses before the end of the month.
- Chase all clients – 1st, 2nd, 3rd reminders for Print and Comms.
- Sending copy invoices / credits to customers when requested.
- Calling clients to chase for payments.
- Posting payments and cheques daily to Sage and updating the banking spreadsheets.
- Raising credits / invoices in Sage and sending to customers when required.
- Filing of contracts and archiving.

Who are you?
You are organized with a good level of math’s and English. You have an interest in talking to people. You like to work in a team, but you are target driven so like getting tasks completed. You have experience in credit control and have a successful record in reducing debt days. You have a pleasant nature and are target driven.


What do you get if you work here?
- You get excellent mentoring and coaching.
- You will get 23 days holiday year, we have a DIS Insurance scheme, we offer an employee support package, pension and a cycle to work scheme.
- We leave early on a Friday, and we like to work hard play hard.
Our teams are the heart of our business and the high service delivery we provide to our clients is because of their commitment.
Why join us?
Collaborate
Teams work together as one.
Action
To take the initiative and be proactive.
Remarkable
To be extraordinary in delivering our service.
Evolve
Constantly develop and progress to always be at the cutting edge of technology and service delivery.

'I was promised a challenging role withing a growing business and that's exactly what I got. Mode give me the support I need to meet the challenges of an ever-changing job role. My line manager has supported me throughout my time here and has given me the opportunity to develop new skills beyond what I thought myself capable.'

Mode is a fun, fast paced environment, constantly learning and adapting to new situations. I chose to work here for the career progression, opportunity to learn new skills & progress my career.

I choose Mode as an exciting, evolving company which allows me to expand and cultivate my skills consistently. Mode is about the people, the team collaboration here is a testament to our success which I am proud to be a part of as I truly believe that we can accomplish anything we put our mind to if we are surrounded by positive people. We do great work when we love what we do.

I choose MODE as an exciting , evolving company which allows me to expand and cultivate my skills consistently. Mode is about the people, the team collaboration here is a testament to our success which I am proud to be a part of as I truly believe that we can accomplish anything we put our mind to if we are surrounded by positive people. We do great work when we love what we do.

I wanted a change in career and I chose Mode as they made me feel comfortable in the interview starting my new venture. They have helped me develop my skills so I’m always learning. Plus we have an incredible team atmosphere. We work hard but enjoy the service we deliver to our clients

I have worked for Mode 8 years and have developed my career so that I am now leading a team. Mode is an excellent place to work, where you are allowed to grow and develop. Every day is exciting and I love working with our clients delivering excellent support.
