Cloud telephony: the benefits for your business - Mode Solutions Skip to main content
| By Innermedia Ltd

Cloud telephony: the benefits for your business

Share on facebook
Share on twitter
Share on linkedin

In Short

Adopting the Cloud as part of a business’s telecommunications strategy has increased in popularity particularly this year when remote working has become part of the norm. From efficient and fast collaboration to cost benefits, moving to the cloud offers your business so many advantages. So here are our top 3 benefits for cloud telephony.

Top Tip 1

The Cloud will increase your team’s productivity -Top Tip 1

With easy set up and integration with your business systems such as your CRM, the Cloud will manage all your inbound and outbound calls no matter where your team are. The Cloud ensures you have a seamless call experience because your phone lines can be paired to your teams’ mobile devices meaning you keep your telephone number and your customers are able to contact you wherever you are. Also with the added benefit of a unified voicemail, your messages can be picked up from any device along with the fact that call queuing can be implemented so that your callers do not become frustrated with receiving an engaged tone.

Voice over the Internet Protocol (VoIP) phone systems also have incredible features to ensure that you are managing your teams remotely. With call monitoring and recording available and quick dial from computers means that as business leaders and team members the Cloud ensures visibility and transparency in your communications.

 

Reliability in the Cloud- Top Tip 2

 

Cloud telephony supports greater communications within your organisation, either between your teams or between you and your customers, ensuring that you’re always available is key in ensuring that you never miss a call nor your teams find it hard to collaborate. This has become even more important this year and traditional on-premises telephone systems have long been known to be unable to support remote working successfully.

With the Cloud, it doesn’t matter what may be happening, floods, electricity down, your phone system will still keep working and even though your system is being supported by a server somewhere in a secure location, your system will often be split across several servers, so should one go down, your phone lines definitely wont and you will still receive your business calls no matter where you are!

 

Cost benefits to your business – Top tip 3

 

A cloud-based phone system ultimately saves your business money because it functions from your internet connection that you already have installed! You will no longer need to invest in hefty, bulky phone systems sitting on your premises and will help your line rental costs. Also, you will be able to scale up or down your phone system as you need-it ultimately gives your business the flexibility it needs!

If you’d like advice on how placing your telecommunications in the Cloud, then please contact our Mode Communications team today!

With easy set up and integration with your business systems such as your CRM, the Cloud will manage all your inbound and outbound calls no matter where your team are. The Cloud ensures you have a seamless call experience because your phone lines can be paired to your teams’ mobile devices meaning you keep your telephone number and your customers are able to contact you wherever you are.

People at office

Subsribe for updates and our latest research

White Paper

Get access to our White Paper

Access our White Paper to learn about our Business insights

News

News & Insights

Time is running out for the ISDN Switch Off

Time is running out with declining services and support, why leave the changeover to 2025?

Cyber Hygiene: Stopping the Spread of Covid Cyber Crime

Covid-19 led to a weakening of defences for many organisations that still haven't recovered. Have you?

Don’t use your printer? See what else it can do to support your mobile workforce

You may think you no longer need your printer, but I bet you didn't know what it could do.
Please fill out the below form and one of our team will get back to you asap. Alternatively please call 0330 175 5588 to speak to a member of the Mode team.

Subsribe for updates and our latest research

Please fill out the below form and one of our team will get back to you asap. Alternatively please call 0330 175 5588 to speak to a member of the Mode team.