Communications

Unified
Communications

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Unified communications
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Overview

Your business digital transformation with Unified Communications

We are living in a business world dominated by digital transformation. Technology is continually evolving and your teams are no longer confined to the office. To adapt, companies have had to find the communications solutions that can ensure seamless support for their teams and their clients.

 

Mode’s Unified Communications combine multiple tools – desktop phone, smartphone, computer and/or tablet – utilising the power of the cloud. It simplifies the way your teams function and improves your business flexibility and efficiency.

Being agile and responsive gives you the fluidity you need to support your clients in a fast, efficient way.

The Benefits of Unified Communications

Team Collaboration

Teams can work quickly and efficiently wherever they are.

Business Continuity

Work from anywhere and at anytime thanks to this cloud-based solution.

Efficiency

Work efficiently as your services are consolidated into one platform.

Customer Service

Deliver exceptional service to your customers regardless of your teams' working location.

Integrated Technology

All technology you need, wrapped in one solution.

Secure

Ultimate security as your data is held centres

Woman during an online meeting

Key Features of Unified Communications

Call Control

Control all your calls and telephony from your desktop or mobile client

Collaboration

Video conference including integration to Microsoft Teams Screen sharing, white board and Web push functions

Visual Voicemail

Manage all the functions of voicemail on your PC, smartphone or tablet

Click - Call

Dial numbers from your screen, Instant Chat messaging, Call from your main office system securely, Microsoft Outlook integration, Video conferencing

Communications Case Studies

Case Studies

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Communications

Creating Cohesive Communications For Our Healthcare Client

A growing business can often be challenged operationally and our client in the healthcare industry was experiencing communicationn issues as a result of growing

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Managed Print Solutions

How the Cloud Supports our Clients Retail Operations

Multisite retailers can be operational challenged when the right communciations are not implemented, resulting in a negative impact for client experience

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Communications

Supporting the Construction Industry to manage their Communications

The construction industry is often challenged by outdated operations that can often impact on the delivery of their services

Man at desk
Communications

Supporting our Property Consultant clients with their Communications needs

Our clients in the property markets understand that they need support in their communications. Not everyone is ready for the cloud for a multitude of operational reasons, so we are still here to offer advice and support for clients that need communications solutions that are on-premise.

Nicola
speak to an expert

Speak to Nicola

Nicola has worked in the communications industry for some time. She helps establish what they need to supplement their overall strategy

Get a quote?

We create simple, cohesive solutions that transform our clients’ business operations. Whatever your goals, we are here to help you achieve them. So get in touch and start your IT digital transformation today.

Our Other Services

IT Solutions

IT performance that creates seamless and secure solutions, providing the business continuity you need.

Cloud Services

Accelerate your performance and agility with cloud services that enable your business to benefit from maximum uptime and no disruption.

Managed Print Services

Evolve your workplace technology, maximise uptime, and eliminate the burden of your document and printing environment with our managed print services.

Hybrid & Remote Working

Wherever they work, your teams are supported with seamless IT solutions.